Print Scout

Document created by cwilson@pharos.com on Apr 8, 2014Last modified by Peachy Velasco on Oct 9, 2017
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The Print Scout tracks printing activity in your environment. You can install a Print Scout on employee workstations and print servers to collect detailed information about each print job, including who submitted it, when it was submitted, from what application, and so on. This information is sent to Beacon for analysis and reporting.

 

The Discover > Print Scout page provides details about the individual machines on which the Print Scout has been installed. This page also shows the deployment state and health status of the Print Scout. You can use the Discover > Print Scout page to:

 

  • Verify that a Print Scout was installed successfully. A successful installation is indicated by an “OK” status in the “Scout State” column.
  • Determine the health status of the Print Scout. Print Scouts are expected to communicate with the server once per day even if no printing has occurred. If any of the Print Scouts stop communicating with the server, the following columns will help you investigate any Print Scout–Server communication issues:
    • Health Updated
    • Last Job
  • Determine the deployment type – whether a Print Scout is installed on a print server or a client workstation.
  • Determine the machines on which the Print Scout has been uninstalled.

 

The following table lists the columns (fields) that you can display on the Discover > Print Scout page. You can filter, sort, and group the Print Scout data table as described in Using Tables.

 

FIELD NAME

FIELD DESCRIPTION

Machine Name

The network name of the machine on which the Print Scout is installed.

Domain

The machine’s domain name.

Hostname

The machine’s DNS host name.

IPv4 Address

The machine’s IP address.

Product

The Print Scout software that is installed, including its version.

Deployment

The type of machine on which the Print Scout is installed. (Workstation or Print Server.)

Health Updated

The date and time the Print Scout last sent its health status to the server. By default, the Print Scout sends its status to the server daily.

Scout Type

Indicates the type of Print Scout installed.

  • Uniprint – a Uniprint Scout is installed on the machine.
  • Windows – a Print Scout is installed on the machine.

Scout State

The health status of the Print Scout. It can be one of the following:

  • OK – This indicates that the machine has contacted the Beacon server and is functioning correctly.
  • Uninstalled – This indicates that the Print Scout has been uninstalled and is therefore not collecting print job data.
  • Requires attention – This indicates that the Print Scout is running, but there is an issue that needs attention. An error message provides more information about the status of the Print Scout. For more information on this state, please see Print Scout State of "Requires Attention".
  • Disabled – This indicates that the Print Scout has been disabled and is not collecting data. A Disabled Print Scout can be re-enabled if desired.
  • Reboot Required – This indicates that the Beacon server has updated the machine with the latest version of the Print Scout software. The machine should be rebooted to apply the latest version.

Description

This field corresponds to the comments on the Print Scout. This field is typically empty.

Operating System

The operating system in use on the machine.

Print Scout Version

The version of the Print Scout software installed on the machine.

Collection Rules Version

The SNMP rules version that the Print Scout uses to capture print information.

Settings Updated

The date and time when the Print Scout software last received an update from Beacon.

Last Job

The date and time the last tracked print job data was received from the Print Scout.

Install Date

The date and time that the Print Scout software was installed on the machine.

 

Action Buttons

Disable/Enable

If you need to disable a Print Scout on a particular machine, or if you no longer wish to collect print data from a particular machine, you can disable a currently active Print Scout. You can use the same button to enable a Print Scout that you previously disabled.

 

Download

Click the Download button to download the Print Scout or Uniprint Scout installers.

  1. Go to Discover > Print Scout.
  2. Click the Download button to start the download process.

 

Configure

The Print Scout Package Configuration dialog allows you to turn off Automatic Directory Service Collection and / or edit the employee information that the Print Scout collects.Refer to the Print Scout Configure  document for more information.

 

Collect

Use this action button to configure a single Print Scout to automatically perform Print User Info Collection using one of these methods:

Scheduled Import from a Directory Service

Automatic Import from an Existing CSV File

Attachments

    Outcomes