Device Scout Configuration

Document created by cwilson@pharos.com on Apr 8, 2014Last modified by Peachy Velasco on Aug 7, 2018
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Configuring Device Scout in Beacon

To configure a Device Scout in Beacon:

  1. Go to Discover > Device Scout.
  2. Select the Device Scout you want to configure.
  3. Click the Configure button to open the Device Scout Configuration dialog box.
  4. Use the tabs (General, Discover and Advanced) to make your changes. Refer to the tables below for more information about these configuration settings.
  5. Click Save to update the Device Scout.

 

The Configure Device Scout dialog box contains three tabs: General, Discover, and Advanced.

 

  • On the General tab, you can configure the schedule and communication settings of the Device Scout.
  • On the Discover tab, you can configure the IP range(s) to scan. Communication settings specific to the Discovery process can also be configured here.
  • On the Advanced tab, you can configure special case settings. Unless specifically directed, the settings on the Advanced tab should remain at their defaults.

 

NOTE: You can configure only one Device Scout at a time. Also, it's important to point out that additional Device Scout configuration will occur during installation.

 

Device Scout Configuration Views and Settings

 

The General Tab

Field Name

Description

Default

Device Discovery

Designates when the Device Scout scans a network to discover devices. (Daily or Weekly.)

Weekly, Sunday

Discover Between

The timeframe of a device discovery process. A random start time is selected within the configured range.

2:00 AM – 4:00 AM

Collect Device Status

Collect device status and alert information at the designated frequency.

Collect every 2 hours

Collect Toner Level

By default, toner level is collected with device usage. When the 'Collect with usage’ option is disabled,  you can set the frequency at which Toner Level will be collected.

Collected with Device Usage

Collect Device Usage Between

The timeframe to collect device usage information (meters and supplies). A random start time is selected within the configured range.

12:00 AM – 2:00 AM

Timeout

The length of time to wait for a response from a device when scanning addresses or communicating directly with a device.

2000 milliseconds   
(2 seconds)

Retries

The total number of attempts made to discover a device at an address or to collect a single piece of information from a device.

3 attempts

 

NOTE: A Device Scout will only request updated configuration based on the Configuration Polling Schedule defined in the configuration (on the Advanced tab).

 

The Discover Tab

 

You can specify a single IP address or an IP address range for inclusion or exclusion. This IP information is used for device discovery and to collect device usage and status information. If you don't specify any IP addresses within the application, the Device Scout will scan only the local subnet based upon the IP address and subnet mask of the server on which the Device Scout is running.

 

NOTE: If you provide only exclusions, no device discovery will occur.

 

Manual Entry of a Single IP Address

 

  1. In the first Add IP Range field, enter a single IP address.
  2. Click Add Range to include the IP address, or click Exclude Range to exclude the IP Address.

 

Manual Entry of an IP Address Range

 

  1. In the first Add IP Range field, enter a starting IP Address.
  2. In the second Add IP Range field, enter an ending IP Address.
  3. Click Add Range to add to include the IP Address Range.
  4. Click Exclude Range to exclude the IP Address Range.

 

Importing IP Addresses/Ranges From a File

 

You can also import IP addresses from a simple text file. The file may contain IP addresses/ranges to include and/or exclude. Each IP address should be a single line item in the file. An IP address range should consist of a single line item with two IP addresses separated by a hyphen. To exclude an IP address/range, enclose the excluded item in parentheses.

 

Below is a CSV file showing an included IP scan range, included IP Address, and excluded IP scan range (from top to bottom):

 

IPRange.PNG

 

After a successful import, the IP addresses or ranges appear in the List of IP Ranges box.

 

IP Address / Range Format

Include

Exclude

Single IP Address

x.x.x.x

(x.x.x.x)

IP Address Range

x.x.x.x – y.y.y.y

(x.x.x.x – y.y.y.y)

 

To import IP addresses and/or ranges from a text file:

 

  1. Click Select A File. The Open dialog box appears.
  2. Locate and select the file you want to import. The selected file name will appear in the Select A File field.
  3. Click the Import button. The imported IP data is displayed in the List of IP Ranges box.

 

Other data on the Discover tab

 

  • Timeout  is the length of time to wait for a response from a device when scanning addresses or communicating directly with a device. This setting overrides the Timeout value set on the General tab. Timeouts will be more common when scanning a range of addresses and altering this setting can impact network load. The default value is 2000 milliseconds (2 seconds).
  • Retries is the total number of attempts made to discover a device at an address or to collect a single piece of information from a device. This setting overrides the Retries value set on the General tab. Timeouts will be more common when scanning a range of addresses and altering this setting can impact network load. The default value is 3 retries.
  • Ping frequency is the time between retries. The default value is 20 milliseconds.

 

The Advanced Tab

Unless you are specifically directed, the settings on the Advanced tab should remain at their defaults. The following table summarizes each setting.

 

Field Name/Button

Description

Default

Perform Hostname Lookup

Enable/Disable hostname lookup. On some networks, the hostname lookup for a device address can be invalid or meaningless, especially those using static IP addresses for devices.

Enabled (checked)

Add SNMP Community String

Data entry area for specifying an SNMP Community String.

N/A

Add String button

Click the Add String button to add the specified SNMP Community String to the SNMP Community Strings table.

N/A

SNMP Community Strings

Text string(s) in the box are used during SNMP communication with a device. Some devices may use non-default community strings as a security measure.

public

Delete button

Select one or more rows in the SNMP Community Strings table and click the Delete button to remove the string(s) from the table.

N/A

Default Port Setting

The default SNMP port to use when communicating with devices.

161

Concurrency Limit

The Concurrency Limit controls how many devices can be communicated with at the same time. Increasing this setting can result in quicker scan times but at the cost of higher network load.

10

Configuration Polling Schedule

The timeframe the Device Scout uses for requesting updated configuration settings from the server.

2 hours

Post Health Check Between

The timeframe the Device Scout uses to send information about itself and its health to the server.

8:00 PM – 12:00 AM

Offline Posting Between

The timeframe the Device Scout uses to resend any device information which had previously failed to send.

12:00 AM – 3:00 AM

 

Pushing configuration settings through to the Device Scout

The Device Scout will pick up the new IP ranges that were configured within the Beacon web portal upon its next check in. You can speed up this process by launching the Device Scout Configuration application (on the machine where the Device Scout is installed), selecting the Tasks tab, then clicking the Refresh Tasks button.  If you then open the Device Scout Discovery application, you should see the new IP ranges, as specified within the Beacon web portal.

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