Device Scout Configuration

Version 25

    To configure a Device Scout in Beacon:

    1. Go to Discover > Device Scout.
    2. Select the Device Scout you want to configure.
    3. Click the Configure button to open the Device Scout Configuration dialog box.
    4. Use the tabs (General, Discover and Advanced) to make your changes. Refer to the tables below for more information about these configuration settings.
    5. Click Save to update the Device Scout.

     

    The Configure Device Scout dialog box contains three tabs: General, Discover, and Advanced.

     

    • On the General tab, you can configure the schedule and communication settings of the Device Scout.
    • On the Discover tab, you can configure the IP range(s) to scan. Communication settings specific to the Discovery process can also be configured here.
    • On the Advanced tab, you can configure special case settings. Unless specifically directed, the settings on the Advanced tab should remain at their defaults.

     

    NOTE: You can configure only one Device Scout at a time. Also, it's important to point out that additional Device Scout configuration will occur during installation.

     

    Device Scout Configuration Views and Settings

     

    The General Tab

    Field Name

    Description

    Default

    Device Discovery

    Designates when the Device Scout scans a network to discover devices. (Daily or Weekly.)

    Weekly, Sunday

    Discover Between

    The timeframe of a device discovery process. A random start time is selected within the configured range.

    2:00 AM – 4:00 AM

    Collect Device Status

    Collect device status and alert information at the designated frequency.

    Collect every 2 hours

    Collect Toner Level

    By default, toner level is collected with device usage. When the 'Collect with usage’ option is disabled,  you can set the frequency at which Toner Level will be collected.

    Collected with Device Usage

    Collect Device Usage Between

    The timeframe to collect device usage information (meters and supplies). A random start time is selected within the configured range.

    12:00 AM – 2:00 AM

    Timeout

    The length of time to wait for a response from a device when scanning addresses or communicating directly with a device.

    2000 milliseconds   
    (2 seconds)

    Retries

    The total number of attempts made to discover a device at an address or to collect a single piece of information from a device.

    3 attempts

     

    NOTE: A Device Scout will only request updated configuration based on the Configuration Polling Schedule defined in the configuration (on the Advanced tab).

     

    The Discover Tab

     

    You can specify a single IP address or an IP address range for inclusion or exclusion. This IP information is used for device discovery and to collect device usage and status information. If you don't specify any IP addresses within the application, the Device Scout will scan only the local subnet based upon the IP address and subnet mask of the server on which the Device Scout is running.

     

    NOTE: If you provide only exclusions, no device discovery will occur.

     

    Manual Entry of a Single IP Address

     

    1. In the first Add IP Range field, enter a single IP address.
    2. Click Add Range to include the IP address, or click Exclude Range to exclude the IP Address.

     

    Manual Entry of an IP Address Range

     

    1. In the first Add IP Range field, enter a starting IP Address.
    2. In the second Add IP Range field, enter an ending IP Address.
    3. Click Add Range to add to include the IP Address Range.
    4. Click Exclude Range to exclude the IP Address Range.

     

    Importing IP Addresses/Ranges From a File

     

    You can also import IP addresses from a simple text file. The file may contain IP addresses/ranges to include and/or exclude. Each IP address should be a single line item in the file. An IP address range should consist of a single line item with two IP addresses separated by a hyphen. To exclude an IP address/range, enclose the excluded item in parentheses.

     

    Below is a CSV file showing an included IP scan range, included IP Address, and excluded IP scan range (from top to bottom):

     

    IPRange.PNG

     

    After a successful import, the IP addresses or ranges appear in the List of IP Ranges box.

     

    IP Address / Range Format

    Include

    Exclude

    Single IP Address

    x.x.x.x

    (x.x.x.x)

    IP Address Range

    x.x.x.x – y.y.y.y

    (x.x.x.x – y.y.y.y)

     

    To import IP addresses and/or ranges from a text file:

     

    1. Click Select A File. The Open dialog box appears.
    2. Locate and select the file you want to import. The selected file name will appear in the Select A File field.
    3. Click the Import button. The imported IP data is displayed in the List of IP Ranges box.

     

    Other data on the Discover tab

     

    • Timeout  is the length of time to wait for a response from a device when scanning addresses or communicating directly with a device. This setting overrides the Timeout value set on the General tab. Timeouts will be more common when scanning a range of addresses and altering this setting can impact network load. The default value is 2000 milliseconds (2 seconds).
    • Retries is the total number of attempts made to discover a device at an address or to collect a single piece of information from a device. This setting overrides the Retries value set on the General tab. Timeouts will be more common when scanning a range of addresses and altering this setting can impact network load. The default value is 3 retries.
    • Ping frequency is the time between retries. The default value is 20 milliseconds.

     

    The Advanced Tab

    Unless you are specifically directed, the settings on the Advanced tab should remain at their defaults. The following table summarizes each setting.

     

    Field Name/Button

    Description

    Default

    Perform Hostname Lookup

    Enable/Disable hostname lookup. On some networks, the hostname lookup for a device address can be invalid or meaningless, especially those using static IP addresses for devices.

    Enabled (checked)

    Add SNMP Community String

    Data entry area for specifying an SNMP Community String.

    N/A

    Add String button

    Click the Add String button to add the specified SNMP Community String to the SNMP Community Strings table.

    N/A

    SNMP Community Strings

    Text string(s) in the box are used during SNMP communication with a device. Some devices may use non-default community strings as a security measure.

    public

    Delete button

    Select one or more rows in the SNMP Community Strings table and click the Delete button to remove the string(s) from the table.

    N/A

    Default Port Setting

    The default SNMP port to use when communicating with devices.

    161

    Concurrency Limit

    The Concurrency Limit controls how many devices can be communicated with at the same time. Increasing this setting can result in quicker scan times but at the cost of higher network load.

    10

    Configuration Polling Schedule

    The timeframe the Device Scout uses for requesting updated configuration settings from the server.

    2 hours

    Post Health Check Between

    The timeframe the Device Scout uses to send information about itself and its health to the server.

    8:00 PM – 12:00 AM

    Offline Posting Between

    The timeframe the Device Scout uses to resend any device information which had previously failed to send.

    12:00 AM – 3:00 AM