Device Scout

Version 7
Created by cwilson@pharos.com on Apr 8, 2014 11:19 AM. Last modified by cwilson@pharos.com on May 27, 2015 10:49 AM.

    The Beacon Device Scout scans your network to discover devices and collect comprehensive device information. It then sends the information to Beacon.

     

    The Discover > Device Scout screen displays details of the Device Scout record. As scouts are created and deployed, you can view their details here, including the deployment state and registration date.

     

    To customize the data you see, click the Columns button, select the data you wish to see and deselect the data you don't need to see. You can also filter, sort, and group the table as described in Using Tables.

     

    NOTE: Normally, a site would need only one Device Scout. However, for a site with a large number of devices spread across different networks (e.g. geographically dispersed sites), it may be necessary to distribute Device Scouts across multiple servers.

     

    FIELD NAME

    DESCRIPTION

    Scout Name

    The name given to the Device Scout.

    Scout GUID

    The unique identifier for the Device Scout.

    Registration Code

    The unique Registration Code for the Device Scout.

    Registration Date

    The date and time the Device Scout was registered to the Beacon server.

    Last Heartbeat

    The date and time the Device Scout last sent its health status to the server. By default, the Device Scout sends its status to the server once per day.

    Scout State

    The current health status of the Device Scout. It can be one of the following:

     

    • OK – This indicates that the machine has contacted the Beacon server and is functioning correctly.
    • Uninstalled – This indicates that the Device Scout has been uninstalled and therefore is not collecting data.
    • Requires attention – This indicates that the Device Scout is running, but there's an outstanding issue. An error message provides more information about the state.
      • Note: If the scout monitoring task finds the scout service stopped and cannot restart the service, it will log to both the Scout logs and the Windows Event Log. If the Scout service successfully restarts, this will be communicated to Beacon via the Scout health report, where the Scout status will be reported as 'Requires Attention'. This state means that the Scout had a problem requiring a restart at least once in the last 24 hours. The state will revert to 'OK' if there are no further problems for 24 hours.

    Scout Version

    The version of the Device Scout software installed on the machine.

    Scout Rules Version

    The SNMP rules version that the Device Scout uses to capture device information.

    Customer GUID

    The Unique identifier for the site.

    Network Hostname

    The network name of the machine on which the Device Scout is installed.

    Domain

    The machine’s domain name.

    IPv4

    The machine’s IP address.

    Operating System

    The operating system in use on the machine (e.g. Windows Server 2003 Standard Service Pack 2 – Build 3790).

    Uninstall Date

    The date and time that the Device Scout software was uninstalled on the machine.

     

    Action Buttons

     

    Use the Create button to create a new Device Scout record.

     

    1. On the Discover > Device Scout screen, click the Create button to open the Create Device Scout dialog box.
    2. Enter a Device Scout Name and then click Save.

     

    Use the Download button to download the Device Scout installation package.

     

    1. On the Discover > Device Scout screen, select a scout to download.
    2. Click the Download button to download the scout.

     

    You can use the Email button to email the information required to install and run a Device Scout. Clicking this button opens your default email client with an automatically generated message. You can add whatever additional content you need to personalized the message.

     

    Use the Configure button to configure a Device Scout. You can configure only one scout at a time. Please refer to the Device Scout Configuration document for more information.

     

    Device Scout Registration Codes

     

    The Device Scout requires a registration code, which is a unique code that associates the Device Scout with your account. This registration code is automatically generated when you create a Device Scout and is not reusable.