• Error 29062 "timeout processing the PDF document"

    I'm seeing instances of Error Code 29062 "timeout processing the PDF document" with certain PDF files (usually PDF files).   Typically, user has obtained or generated a PDF file, then uploaded the PDF file ...
    Paul LaFollette
    last modified by Paul LaFollette
  • PC Print Station for ver 9.1 on ver 9.0 system

    Can the PC Print Station for Uniprint ver 9.1 be used on a Uniprint ver 9.0 system?   I'm preparing to upgrade my Uniprint 9.0 R2 system to Uniprint 9.1 during the holiday break, and I know the version of PC Pri...
    Paul LaFollette
    last modified by Paul LaFollette
  • What will the Pharos Mobile Print choices for Chromebook users be in the not too distant future?

    Hi All,   We just got the news, as many of you did yesterday, that Google Cloud Print will be end of life: "...will no longer be supported as of December 31, 2020. Beginning January 1, 2021, devices across all ...
    David Kahn
    last modified by David Kahn
  • Setting the Default Printer in Citrix VDI

    Hey everyone, I was wondering how some of you were setting the default printer in a VDI environment? Normally, you use a Citrix Policy and add session printers when the user logs in, but I've installed the client dire...
    Brad Meyer
    last modified by Brad Meyer
  • Upgrade OS from Server 2008 to 2016 - issues

    Our Uniprint system has two servers that are running Windows Server 2008 R2, and two servers that are running Windows Server 2012 R2.  I'd like to bring them up to Windows Server 2016 (with minimal downtime, of c...
    Paul LaFollette
    last modified by Paul LaFollette
  • Beacon Print Scout: System Requirements

    Before you install the Beacon Print Scout, we strongly recommend that you already have the Beacon Device Scout installed and successfully pulling data.   Hardware Requirements Windows Print Scout (Server Mode): W...
    bheffernan@pharos.com
    last modified by Peachy Velasco
  • Beacon Device Scout: System Requirements

    This document will help you to properly size a deployment environment for the Device Scout.   Hardware Requirements  The following Microsoft Windows platforms will support the latest Beacon Device Scout, in...
    bheffernan@pharos.com
    last modified by Peachy Velasco
  • a new 29062 error (new to me )

    Error releasing print job: Failed to render Job Id '00000001-0000-0000-0000-000000193365' as the render server does not have an available print queue that uses the ''' driver with Greyscaling 'Converted by Printer (Re...
    Kurt Albrecht
    last modified by Kurt Albrecht
  • Marketing Mobile print on campus

    Hi, new here, and kinda new to Pharos in general. We are planning on deploying the mobile print solution to our campus. I was wondering how it was done at other campuses. Ideas like "table tent" brochures, napkin hold...
    Chris Naples
    last modified by Chris Naples
  • Importing Device Meter Data via Power BI

    Note: Before you can import device meter data via Power BI, you must first enable this feature. See Connecting to the API to Extract Device Meter Data   You can use Microsoft Power BI desktop to extract the data...
    Peachy Velasco
    last modified by Peachy Velasco
  • MobilePrint Temp file growth

    Hi Everyone,   In the last 3 days, I've seen an issue on 3 of my print servers which are also Mobileprint Worker services, where the MobilePrint temp file has grown abnormally large (one was 24GB today) and...
    Gene Mayro
    last modified by Gene Mayro
  • Pharos Page Counter Hot Fixes

    Latest Page Counter   Instructions  How to update the Pharos Page Counter   Revision History  What got fixed? Revision Version Release date Downloads Added support for counting and colour detecti...
    Lindsay Lamb
    last modified by Rojaa Matlakunta
  • Educating Students on MobilePrint Availability

    Good afternoon,   We had a couple of questions at our Pharos User Conference around educating students on campus to the availability of the new MobilePrint feature. There was a lot of discussion about word of mo...
    Rachel Deaton
    last modified by Rachel Deaton
  • Dartmouth Delivers MobilePrint on Campus

    Presentation at the 2014 Pharos User Conference by Dan Bailey of Dartmouth College, sharing his story about delivering Pharos MobilePrint on campus.  
    Lindsay Lamb
    last modified by Lindsay Lamb
  • Pharos iMFP for Xerox Update (v2.9.6)

    The Pharos iMFP for Xerox has been updated with the following features and improvements:   Support for LDAP accounts for device administration Fixed a bug that affected some password-protected print jobs Updated ...
    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Uniprint 9.1 Release Notes Summary (All Updates)

    Pharos Administrator Service Pack 1 (Revision 455) Service Pack 2 (Revision 504) Pharos Print Center Print Center API and Web Services 4.0.2 Service Pack 1 (Revision 455) Print Center API and Web Ser...
    Peachy Velasco
    last modified by Peachy Velasco
  • Print Center 4.8 Release Notes

    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Uniprint Service Packs and Hot Fixes

    Uniprint 9.1 Uniprint 9.0 R2 Uniprint 9.0 Uniprint 8.4 Uniprint 8.3       Uniprint 9.1  You can apply these 9.1 updates automatically via the Updater Service in the Pharos Admin...
    Lindsay Lamb
    last modified by bheffernan@pharos.com
  • MAC Scout version is Mac Scout 2.7.0.89.

    Has anyone seen when MAC Scout is installed that it changes how the job comes across in Uniprint to show Computername\user name - thus jobs wont show up when a user swipe their ID Card at a release station?Example is ...
    Jeff Rasa
    last modified by Jeff Rasa
  • Install the Print Scout

    The Print Scout monitors printing activity throughout an organization or specific ranges within an organization. You can install the Print Scout on print servers and user workstations (for Print Analytics) and on work...
    cwilson@pharos.com
    last modified by Peachy Velasco