• Hang of Pharos Systems Secure Release Service

    Hi,   This morning we were having issues with receiving print jobs (and getting popups) on clients. I restarted all the Pharos services on our Uniprint 9.0 R2 server. However the stopping of the "Pharos Sys...
    Scott Copus
    last modified by Scott Copus
  • Pharos HP iMFP - 45.00.33 Error: SSL certificate or SSH md5 fingerprint not OK, occurred while communicating with [URL goes here]

    We recently pushed out the July firmware updates to our printer fleet, and we have been experiencing issues with the iMFP for HP software.   We've received the reports on several model printers (HP LaserJet flow...
    Ricky Johnson
    last modified by Ricky Johnson
  • Uniprint 9.1 SP2 installed, Print Center version mismatch

    We've just updated from Uniprint 9.0 to 9.1 and completely updated (now running 9.1.9600.504) through SP2.  However, when users open MobilePrint, most browsers display this warning: I have checked through my s...
    Paul LaFollette
    last modified by Paul LaFollette
  • PC Print Station for ver 9.1 on ver 9.0 system

    Can the PC Print Station for Uniprint ver 9.1 be used on a Uniprint ver 9.0 system?   I'm preparing to upgrade my Uniprint 9.0 R2 system to Uniprint 9.1 during the holiday break, and I know the version of PC Pri...
    Paul LaFollette
    last modified by Paul LaFollette
  • Unable to display the credential request window. Error #200.5

    Maybe I've been looking in the wrong places, but I haven't found any information on this error yet. Full text of the error is: Pharos Authentication Agent Error - The devices authentication service was unable to displ...
    Robert Kruse
    last modified by Robert Kruse
  • Upgrade OS from Server 2008 to 2016 - issues

    Our Uniprint system has two servers that are running Windows Server 2008 R2, and two servers that are running Windows Server 2012 R2.  I'd like to bring them up to Windows Server 2016 (with minimal downtime, of c...
    Paul LaFollette
    last modified by Paul LaFollette
  • Error 29062 "timeout processing the PDF document"

    I'm seeing instances of Error Code 29062 "timeout processing the PDF document" with certain PDF files (usually PDF files).   Typically, user has obtained or generated a PDF file, then uploaded the PDF file ...
    Paul LaFollette
    last modified by Paul LaFollette
  • What will the Pharos Mobile Print choices for Chromebook users be in the not too distant future?

    Hi All,   We just got the news, as many of you did yesterday, that Google Cloud Print will be end of life: "...will no longer be supported as of December 31, 2020. Beginning January 1, 2021, devices across all ...
    David Kahn
    last modified by David Kahn
  • Setting the Default Printer in Citrix VDI

    Hey everyone, I was wondering how some of you were setting the default printer in a VDI environment? Normally, you use a Citrix Policy and add session printers when the user logs in, but I've installed the client dire...
    Brad Meyer
    last modified by Brad Meyer
  • a new 29062 error (new to me )

    Error releasing print job: Failed to render Job Id '00000001-0000-0000-0000-000000193365' as the render server does not have an available print queue that uses the ''' driver with Greyscaling 'Converted by Printer (Re...
    Kurt Albrecht
    last modified by Kurt Albrecht
  • MobilePrint Temp file growth

    Hi Everyone,   In the last 3 days, I've seen an issue on 3 of my print servers which are also Mobileprint Worker services, where the MobilePrint temp file has grown abnormally large (one was 24GB today) and...
    Gene Mayro
    last modified by Gene Mayro
  • Educating Students on MobilePrint Availability

    Good afternoon,   We had a couple of questions at our Pharos User Conference around educating students on campus to the availability of the new MobilePrint feature. There was a lot of discussion about word of mo...
    Rachel Deaton
    last modified by Rachel Deaton
  • MAC Scout version is Mac Scout

    Has anyone seen when MAC Scout is installed that it changes how the job comes across in Uniprint to show Computername\user name - thus jobs wont show up when a user swipe their ID Card at a release station?Example is ...
    Jeff Rasa
    last modified by Jeff Rasa
  • Ricoh MP C307 Slow Printing

    Hello everyone.  We're experiencing slow printing issues with the Ricoh MP C307. Once the print job is released, it takes about 1 minute 10 seconds for the print job to spool and print.  However, a test prin...
    Roland Falana
    last modified by Roland Falana
  • is there an iMFP for Ricoh newer than 1.5.4?

    I have a zipped folder titled MFP for Ricoh v1.5.8 but the documentation is labeled as v1.5.4. is that correct?
    Kurt Albrecht
    last modified by Kurt Albrecht
  • cost centers behaving strangely

    we use grants for everything.  and have a crapload of them, as those of you who i bored to tears in scottsdale might remember through a haze of monotony.   today, one of our student employees, whose account...
    Bill Kasper
    last modified by Bill Kasper
  • Connect a printer through a Pharos Station

    Has anyone tried this recently (in the last 2 years)?    How to set up (in Pharos Administrator) a printer that is locally connected to a Pharos Station.    I want to see if the instruc...
    Gene Mayro
    last modified by Gene Mayro
  • Print Scout Query

    Dears,   I'm noticing a strange behavior in Blueprint 5.2 R2 and I'm not sure if this is normal.   I have blocked color printing for a group in Active Directory with Print Policies. I see the job is blocke...
    Osman Yousuf
    last modified by Osman Yousuf
  • SSL with Pharos adldaplogon.exe plugin

    I have set up Pharos to use the adldaplogon.exe plugin in SignUp. This is working without SSL on port 389 but returns "Error: ldap_connect() failed (error 81): Server Down" error when using SSL on port 636. I have use...
    Peter Leonard
    last modified by Peter Leonard
  • ChromeBox or Linux as a release station

    Hi All, I've looked through previous discussion threads and was unable to see if this has been asked already.....   We are using Windows PCs for our students to release their print outs, which works great btw.&...
    David Kahn
    last modified by David Kahn