• Pharos Blueprint Enterprise and Load Balancing Solutions

    Purpose The purpose of this document is to describe Pharos Blueprint Enterprise configurations, considerations, and troubleshooting methods when placed behind a Load Balancing solution. This article does not imply our...
    Scott Olswold
    last modified by Scott Olswold
  • Outlook Anywhere Support for "Print Email" Queues?

    Our organization does not use IMAP; instead we are using Outlook Anywhere (RPC over HTTP/S; MAPI over HTTP/s).   Is this something which might be made available for the MobilePrint "Print Email" Queues?
    Jordan Calton
    last modified by Jordan Calton
  • Microsoft Security Advisory ADV190023 and Pharos Blueprint Enterprise

    Fewer words strike fear into the hearts of IT than "Windows patch" and "security advisory" do. And for good reason: it means that there is a potential out there for a previously-unknown defect, and there is enough inf...
    Scott Olswold
    last modified by Scott Olswold
  • Mobile Submission Not Working

    Was notified that mobile uploads was not working.  Looked and noticed that nothing being processed since 1/16/2020.    I am able to send emails from customers MPC accounts.    Mobile Print C...
    Chris Jackson
    last modified by Chris Jackson
  • Pharos iMFP for Xerox Update (v2.9.8)

    The Pharos iMFP for Xerox has been updated with improvements for Pharos Uniprint and large screen devices.    You can download the software here:iMFPs, Omegas, & Sentry  (See the Software ...
    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Future of Mac Popup Packages

    I just recently rebuilt our Mac Popup packages using the 9.0.10 client and noted some things that I have questions about and would like a little additional information.   It seems it is getting progressively mor...
    George Esler
    last modified by George Esler
  • Postscript Driver you prefer - MobilePrint Renderer

    What Postscript driver do you prefer to use on your MobilePrint system for the Renderer? What Postscript drivers would you recommend?  (at least 2 if you have more than one, preferrably 4 if you can)   I'd...
    Paul LaFollette
    last modified by Paul LaFollette
  • Single Sign-on (SSO) Support for Pharos Mobile Application

    My university is moving to requiring two-factor support and as of now, those voluntarily enrolled are unable to authenticate to the mobile app.  Applications that don't support SSO send a push to a users device a...
    Jason Clock
    last modified by Jason Clock
  • Uniprint Service Packs and Hot Fixes

    Uniprint 9.1 Uniprint 9.0 R2 Uniprint 9.0 Uniprint 8.4 Uniprint 8.3       Uniprint 9.1  You can apply these 9.1 updates automatically via the Updater Service in the Pharos Admin...
    Lindsay Lamb
    last modified by bheffernan@pharos.com
  • Pharos Page Counter Hot Fixes

    Latest Page Counter   Instructions  How to update the Pharos Page Counter   Revision History  What got fixed? Revision Version Release date Downloads Enhancement for Canon IVEC printers. 117726 1...
    Lindsay Lamb
    last modified by Rojaa Matlakunta
  • Importing data via Power BI

    You can use the Microsoft Power BI desktop to extract data and import it to Power BI Desktop for manipulation. Note: Before you can import data via Power BI, you must first enable this feature. See Connecting to the ...
    Peachy Velasco
    last modified by Peachy Velasco
  • Connecting to the API to extract data

    Connecting to the API to extract Device Meter Data Connecting to the Print Analytics API to extract Print Transactions Data Connecting to the Print Analytics API to extract Monthly Print Data On the Analy...
    Peachy Velasco
    last modified by Peachy Velasco
  • Pharos Systems' Support for Ricoh IM-series Devices

    All, I wanted to follow up on this post (my apologies; I thought I had) for the current truth surrounding integrating a Ricoh "IM" series SmartOps Panel (SOP) device with Pharos Uniprint:   In order to use a nati...
    Scott Olswold
    last modified by Scott Olswold
  • Only Print to Specific Paper Tray on Canon

    I have a customer that would like to designate a group of users the ability to only print to a specific paper tray.  Is it possible to build a driver package(s) that only allows a small group of users to lock dow...
    Chris Jackson
    created by Chris Jackson
  • Preferred Postscript drivers

    What Postscript driver do you prefer to use on your Uniprint system? (and why) What Postscript drivers would you recommend?  (at least 2 if you have more than one, preferrably 4 if you can)   I asked th...
    Paul LaFollette
    created by Paul LaFollette
  • Unable to display the credential request window. Error #200.5

    Maybe I've been looking in the wrong places, but I haven't found any information on this error yet. Full text of the error is: Pharos Authentication Agent Error - The devices authentication service was unable to displ...
    Robert Kruse
    last modified by Robert Kruse
  • Is there a way to have the iMFPs not highlight a job when a user logs in?

    Is there a way to have the Xerox iMFPs not highlight a job when a user logs in? The job is not really selected and it really confuses some students. It looks like it is selected and they click print and nothing happen...
    Chris Davidson
    created by Chris Davidson
  • Support for macOS 10.15

    With the new macOS already on Beta, when can we expect Pharos Popup support for 10.15? We attempted to install our current driver, but it gives an 'incompatible' error.
    Vinicio Guevara
    last modified by Vinicio Guevara
  • Pharos Secure Release Here: First- and Last-Mile Print Job Security

    UPDATE: Pharos Blueprint Enterprise 5.3 features IPPS connections for Secure Release Here print jobs natively, without the need for significant operating system or printer-level configuration. All that is require...
    Scott Olswold
    last modified by Scott Olswold
  • Owning a Database: The Blueprint Upgrade Conundrum

    Introduction Nothing spoils a great weekend like a Change Request. And nothing spoils a spoiled weekend faster than running into problems during the Change.   Lately, there has been a rise of failed upgrade...
    Scott Olswold
    last modified by Scott Olswold