• Install the Device Scout on a Windows Server machine

    Before you begin  NOTE: The Device Scout is not required for Internet-only network configuration.   Before installing the Device Scout, we recommend you to read the following documents:   Beacon Devi...
    cwilson@pharos.com
    last modified by Peachy Velasco
  • Sentry Print Driver Compatibility

    Sentry Print automatically installs a print queue (Pharos Secure Printer) that uses a default print driver (HP Universal Printing PCL 5). The following section describes how to test the compatibility of the default pr...
    Peachy Velasco
    last modified by Peachy Velasco
  • Beacon Print Scout: System Requirements

    Before you install the Beacon Print Scout, we strongly recommend that you already have the Beacon Device Scout installed and successfully pulling data.   Hardware Requirements Windows Print Scout (Server Mode): W...
    bheffernan@pharos.com
    last modified by Peachy Velasco
  • Install the Print Scout

    The Print Scout monitors printing activity throughout an organization or specific ranges within an organization. You can install the Print Scout on print servers and user workstations (for Print Analytics) and on work...
    cwilson@pharos.com
    last modified by Peachy Velasco
  • Bonjour/DDNS printing

    There are macs in our environment connected to our Windows Print server using Bonjour instead of LPD.  At the same time, Windows 7/10 machines are printing using Discovery instead of Group Policy to \\s...
    Stacey Francis
    last modified by Stacey Francis
  • How to Preserve Your Existing Device Cost Data Set

    In the next Beacon update, scheduled for March 27th, we will be converting our default device costing data set to a new source. This change will support the global expansion of Beacon and improve the accuracy of the d...
    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Pharos Sales Contact Map (North America & Global)

    A map displaying Pharos sales reps, contact information, and their associated territories. Also includes additional contact information for sales operations.
    Lindsay Lamb
    last modified by Lindsay Lamb
  • Sentry Print Services: Integrated Printers

    The following printers can be remotely secured by Sentry Print Services, enabling user authentication to unlock all device functions. This list of "integrated printers" changes frequently as we add support for more de...
    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Blueprint 5.3 Installation Guide

    Peachy Velasco
    last modified by Peachy Velasco
  • Single Sign-on (SSO) Support for Pharos Mobile Application

    My university is moving to requiring two-factor support and as of now, those voluntarily enrolled are unable to authenticate to the mobile app.  Applications that don't support SSO send a push to a users device a...
    Jason Clock
    last modified by Jason Clock
  • Pharos Blueprint Enterprise and Load Balancing Solutions

    Purpose The purpose of this document is to describe Pharos Blueprint Enterprise configurations, considerations, and troubleshooting methods when placed behind a Load Balancing solution. This article does not imply our...
    Scott Olswold
    last modified by Scott Olswold
  • Outlook Anywhere Support for "Print Email" Queues?

    Our organization does not use IMAP; instead we are using Outlook Anywhere (RPC over HTTP/S; MAPI over HTTP/s).   Is this something which might be made available for the MobilePrint "Print Email" Queues?
    Jordan Calton
    last modified by Jordan Calton
  • Microsoft Security Advisory ADV190023 and Pharos Blueprint Enterprise

    Fewer words strike fear into the hearts of IT than "Windows patch" and "security advisory" do. And for good reason: it means that there is a potential out there for a previously-unknown defect, and there is enough inf...
    Scott Olswold
    last modified by Scott Olswold
  • Mobile Submission Not Working

    Was notified that mobile uploads was not working.  Looked and noticed that nothing being processed since 1/16/2020.    I am able to send emails from customers MPC accounts.    Mobile Print C...
    Chris Jackson
    last modified by Chris Jackson
  • Pharos iMFP for Xerox Update (v2.9.8)

    The Pharos iMFP for Xerox has been updated with improvements for Pharos Uniprint and large screen devices.    You can download the software here:iMFPs, Omegas, & Sentry  (See the Software ...
    bheffernan@pharos.com
    last modified by bheffernan@pharos.com
  • Future of Mac Popup Packages

    I just recently rebuilt our Mac Popup packages using the 9.0.10 client and noted some things that I have questions about and would like a little additional information.   It seems it is getting progressively mor...
    George Esler
    last modified by George Esler
  • Postscript Driver you prefer - MobilePrint Renderer

    What Postscript driver do you prefer to use on your MobilePrint system for the Renderer? What Postscript drivers would you recommend?  (at least 2 if you have more than one, preferrably 4 if you can)   I'd...
    Paul LaFollette
    last modified by Paul LaFollette
  • Uniprint Service Packs and Hot Fixes

    Uniprint 9.1 Uniprint 9.0 R2 Uniprint 9.0 Uniprint 8.4 Uniprint 8.3       Uniprint 9.1  You can apply these 9.1 updates automatically via the Updater Service in the Pharos Admin...
    Lindsay Lamb
    last modified by bheffernan@pharos.com
  • Pharos Page Counter Hot Fixes

    Latest Page Counter   Instructions  How to update the Pharos Page Counter   Revision History  What got fixed? Revision Version Release date Downloads Enhancement for Canon IVEC printers. 117726 1...
    Lindsay Lamb
    last modified by Rojaa Matlakunta
  • Importing data via Power BI

    You can use the Microsoft Power BI desktop to extract data and import it to Power BI Desktop for manipulation. Note: Before you can import data via Power BI, you must first enable this feature. See Connecting to the ...
    Peachy Velasco
    last modified by Peachy Velasco