Log in to follow, share, and participate in this community. Not a member? Join Now! To update the License key for Mobile Print please find the quick steps below. Mobile Print 1.3.x 1. Stop the Pharos Mobile Print Services on the primary Mobile Print server (all 4 of them). 2. In the directory... Problem An application starts to become unstable or crash. A process dump, memory dump, or Windows Event Log application event implicates one of the following DLLs: 64-bit application faults AppProfiler.x64.dll pt64... Affected Environments Pharos Blueprint Enterprise 5.0 (any service pack level) Pharos Blueprint Enterprise 5.1 (any service pack level) Pharos Blueprint Enterprise 5.2 R1 (any service pack level) Pharos Blueprint E... Dear Pharos Customers/Partners Pharos software is not susceptible to the new Apache Struts vulnerability Background Recently, a new security vulnerability was discovered inside Apache Struts: ... Introduction In the wake of highly publicized vulnerabilities within SSL and early TLS versions, many organizations are aggressively working to "harden" servers by enabling TLS 1.2 as the only allowable cryptographic... Introduction While the Pharos Blueprint Enterprise Planning and Installation Guide discusses the necessary prerequisites for the Windows server, it does not provide an easy step-by-step process to install those on the... Preton Saver is a companion product to Pharos Blueprint Enterprise that further optimizes printing costs by reducing the amount of ink or toner applied to the page (see Toner Savings for more information). As part of ... Introduction In the age of mobile, we're all thumbs (unless you have a wicked-clear voice and can never befuddle Siri or Google's attempts to transcribe your mutterings). And while thumbs are awesome things (and bilat... Background Recently, a security vulnerability was discovered inside Apache Struts: CVE-2018-1327 ... I need to disable the SignUp Client on some of my workstations for maintenance, and don't want to uninstall. How can I do this? The process is different depending on the client operating system. Window... Environment Microsoft Windows 10 "Creators' Build" (1709) Pharos Systems Print Scout for Blueprint (any version lower than 18.104.22.1689) Symptoms ERROR: Flame icon with "This app is preventing shutdown." message. ERRO... When I try to log in to a Secure Release device, there is a 15-30 second delay, sometimes followed by a message: "Session not authorized." If I try to log in again, it works just fine and there is no delay. If I let t... Pharos has identified an incompatibility between Blueprint Enterprise 5.0 and the installation of Microsoft KB 4056897 for Microsoft Windows 2008/2008R2 Server. Specifically, if this Microsoft patch is applied... Background Recently a pair of vulnerabilities have been disclosed that affect most computers around the world. These vulnerabilities have been named Meltdown and Spectre. Meltdown is a hardware vulnerability ... Blueprint Enterprise OS and SQL Support and Compatibility Chart This document provides charts that list support and compatibility between the operating systems, SQL Server versions and Blueprint Enterprise components.... What is FIPS Compliance? FIPS (Federal Information Processing Standards) is a standard that dictates cryptographic implementation and is used primarily in U.S. government-based computing environments. When Microsoft W... The Blueprint PrintScout supports installation on Citrix VDI clients, and all features and functions of the PrintScout are supported as well. This means that the following: Policy Print will popup and notify the user... Popup Client: The Pharos Popup Client application is available in English, French, German, Italian and Spanish. Foreign language support is offered in two ways: 1. The Popup Question and user notification dialogs s... The current support level for all Pharos product releases is covered by the Pharos Product Life Cycle Support Policy. In addition to outlining the current support policy for released products, this document defines th... The attached PDF file describes all of the Pharos Uniprint alert and error codes. Each code in the first several pages is hyperlinked to its description later in the document.