toleary

After I applied hot fix 5 for Blueprint 3.5SP1, the Collector bin files are no longer being processed by the Analyst Server. What do I do now?

Blog Post created by toleary on Aug 20, 2013

Windows may have blocked the replacement file importer executable from running.

Right click on PharosSystems.Core.FileImporter.exe (found in \Program Files\PharosSystems\Blueprint\bin) and select Properties. If it is blocked, there will be an 'Unblock' button displayed (see attached screenshot).

After unblocking the executable, restart the Pharos Systems ComTaskMaster service & Pharos Systems TaskMaster service.

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