The most likely reason is that the user who has launched the PC Pharos Release Station does not have permission to write to the directory that the Pharos PC Station is configured for its log. By default this path is C:\Program Files\Pharos\Temp\pstation.log.txt

Locate the path configured as the log file of the PC Pharos Release Station:

1. Open the Windows Registry Editor on the workstation running PC Pharos Release Station.
2. Navigate to the registry path below depending on the architecture of the machine.
     a. 32-bit = HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Station\Log\Filename
     b. 64-bit = HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Pharos\Station\Log\Filename

Choose one of the solutions below.

  1. Run the PC Pharos Release Station as a user who has permission to write to C:\Program Files\Pharos\Temp\pstation.log.txt
  2. Change the path configured as the log file of the PC Pharos Release Station.
    • Open the Windows Registry Editor
    • Locate the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Station\Log\Filename, or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Pharos\Station\Log\Filename
    • The key named "Filename" is absolute file path of the log file.  Change file path to a location where users have permission to write files.
  3. Disable logging by the PC Pharos Release Station.
    • Open the Windows Registry Editor
    • Locate the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Station\Log\Filename, or HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Pharos\Station\Log\Filename
    • Edit the key named "Filename" and clear its value, i.e. leave it blank
    • Logging for the PC Pharos Release Station is disabled when its log file path is blank.