When using the Pharos HP iMFP Software 2.8.1 and the 'Scan To Email' with auto population of the FROM and TO fields the Card Identifier for the user (pin code) is listed in the FROM and TO fields instead of the email address.

I have double checked that the user has an Email Address configured and I have tested the authentication script and can validate that the script does return the correct Email Address for the user.

The Full Name field needs to be populated for the Employee record in the Blueprint Administrator.