When running setup.exe from the Uniprint CD, the installation begins and then stops immediately with the error "Pharos cannot be installed". Alternatively, running a standalone installer such as the Pharos Station client installer, might display the message "Failed to initialize PSInst32.dll". No additional information is provided. What should I do?

Verify that the Windows Print Spooler service is started. If it is not running, the installers/upgraders will abort the process.

If this does not resolve the issue, please contact Pharos Support at support@pharos.com.