Discount Rate Schedules don't take effect and the job is costed incorrectly.

Blog Post created by toleary on Aug 2, 2013

If Standard Charging is used rather than a Job Cost Method when setting up charging for a given Spool Queue, Discount Rates are not correctly calculated.

This is a known problem in Pharos versions 7.1 and 7.2. Customers can workaround the problem by setting up a Job Cost Method.

How do I set up Job Cost Methods?


7.2 will be updated with a hot fix to resolve the issue. Please check the Pharos downloads web site for hot fix information.