Pharos 8.0 and 8.1

The Pharos 8.x versions have been tested against the HP UPD and is confirmed as supported by these Pharos product release.

 

Pharos Uniprint creates two printer objects in Windows. One is the Pharos Controlled Spool (Held) Queue and the other is the Printer Queue.

 

The Pharos Spool (Held) Queue never communicates with the physical printer and will need to be configured manually. It must also have Bi-directional printing disabled.

 

The Printer Queue does communicate with the physical printer.

 

Pharos 7.2 has used the UPD successfully.

 

There are several known issues and solutions are listed below.

 

To resolve 7.2 known issues:

 

1.  Prior to creating the server package make sure that the spool queue printer object is set to "Winprint" and "RAW" for the Print Processor.
2.  Prior to creating the server package make sure that the Advanced Printer Features have been disabled.
3.  Prior to creating the server package make sure that Bi-directional printing has been disabled.
4.  Prior to creating the server package make sure that the spool queue has received the printer setup configuration by temporarily pointing it at the printer.
5.  Install the driver on the local workstation first
6.  DON'T install the popups on the server!

The above steps should be completed in the to resolve any UPD issues.