The Pharos Server Is being moved and the IP Address (or name) is changing. What do I need to check or do?

Blog Post created by toleary on Aug 1, 2013

If you change the IP Address (or name) of the Pharos (Print/Database) Server you will need to verify the following:

1. From within Pharos Administrator

Go to System > Servers. Make the change and commit by performing a Change Control. This should make the change within the Pharos Database.

NOTE: If for some reason the change in Pharos Administrator did not take:

Open the SQL Query Analyzer and manually update the Server IP Address in the database.

Run the following query against the Pharos Database:

     SELECT * FROM servers

Look for the server id number. You will see the 'old' IP Address on the same line.

Run the following query to update the IP address.

     UPDATE servers SET ip_address='<new IP Address>' WHERE server_id = <ID Number value>

2.  Check the following server registry keys, and edit to display the new IP Address (or Host Name).

Check the Database Server registry entries:

     HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Database Server

     "Host Address"="<new value>"

     HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Database Server\Database

     "Server Name"="<new value>" (or IP Address if used)

For the License Server:

     HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\License Se rver

     "Host Address"="<new value>"

For the EDI Server:



On machines running Pharos Remote:



3.  Pharos Clients: (using Popups)

     HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Popup Client\Server

     "ServerAddress"="<new value>"

     HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Database Server

    "HostAddress"="<new value>"

     HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Popup Client\Ports

     For the Port *.prn entry

4.  Pharos Stations:

The Pharos Stations should update when the Change Control is made from Pharos Administrator after you change the server IP Address.

5.  Terminal Devices:

Terminal Devices will need to be updated.

Terminal selections for the Print Server (configured in Pharos Administrator). The terminal also may need to be configured to have the correct PEDI server name, if it has been changed.

6.  SSL Certificate:

The SSL Certificate, if used, is based on the server name, and if this was changed a new certificate must be requested. The old certificate won't work.

7.  DNS:

Update entries in DNS to reflect the new server name and IP address.

8. When done:

You will need to restart the services (or reboot the servers). Restarting the License Server Service will restart the other Phaors Services on the Principal Server.

If you experience any problems with this transition please contact Pharos Support at